Webinar | Navigating Difficult Conversions: Turning Tension Into Progress

Help your workforce shift from the tension of difficult conversations to making progress on important issues. According to a recent study, 65% of people worry about how the other person will react to having a difficult conversation. It’s common for people to avoid difficult conversations or handle them poorly because they feel unprepared or afraid to address challenging issues.

While avoiding difficult conversations may lead to temporary relief, the true underlying issues persist, eventually building into larger problems. Growth happens in effectively addressing challenging issues—both for individuals and organizations.

During this webinar, you will learn how to:

• Implement the mindsets, skillsets, and toolsets needed to navigate difficult conversations
• Help yourself and others stay engaged in collaborative dialogue to make progress on important issues
• Set a clear and collaborative tone from the start of the conversation
• Notice emotions in yourself and others that may impact the conversation
• Respond to emotional reactions in the moment to keep the conversation productive

Speaker:  Todd Davis | Former Chief People Officer, Senior Consultant and Thought Leader, FranklinCovey