What is a fishbone diagram, how does it work, and why is it important to use?

A fishbone diagram is a management and visualization tool for categorizing the potential causes of a problem. This tool is used in order to identify a problem’s root causes. Typically used for root cause analysis, a fishbone diagram combines the practice of brainstorming with a type of mind map template.

Learning Objectives:

1. Select the appropriate fishbone diagram through examples.
2. Repeat the main objective of a fishbone diagram.
3. Review a sample template and discuss procedures.