Seven Basic Quality Tools is a well-known industrial practice for process improvement. These tools are widely used in our daily assignments. OPI workshop will introduce the application of Seven Basic Tools in the framework of DMAIC (Define-Measure-Analyze-Improve-Control) methodology.
Learning Objectives:
- Introduction to DMAIC Methodology
- Introduction to Seven Basic Quality Tools
- Application of Seven Basic Tool in each phase (D-M-A-I-C) of process improvement projects
- Introduction to WesternU resources to learn Seven Basic Tools
Recording:
Presenters:
Dr. Zaman Khan DBA, PhD | Manager, Institutional Process Improvement
Mark Goggin, MBA | Senior Director of Operations, College of Pharmacy
